Scheduling Software That Shows Your Real Shop Capacity
A day view laid out by bay and technician, so you can see what is booked, what is free and what still needs a tech. Every booking flows straight into the repair order.
No credit card needed. Full access to every feature during the trial.
See Every Bay, Every Tech and Every Gap in One View
The schedule in My Garage CRM is laid out the way a shop actually works: one column per bay, rows through the working day, and an unassigned column for jobs that are booked but not yet allocated to a lift or a technician.
At a glance you can see where the day is full, where a walk-in fits, and which jobs still need someone to pick them up. No more squinting at a whiteboard or flicking through a paper diary to find space.
- Day view by bay, from early morning to evening
- Unassigned column so booked work never gets lost
- Density shown per bay so you can balance the workload
- Bookings linked to the customer, vehicle and repair order
- Each location has its own bays and opening hours
Illustration of the bay view. Your bays, hours and job types are set up in your account.
A Booking Is the Start of the Job, Not a Separate Record
When a job goes on the schedule, it already carries the customer and the vehicle. Open it and it becomes the repair order, so the details captured at booking flow straight through to the work, the parts and the invoice.
Phone and walk-in bookings
Your service writer books jobs straight into the right bay and time. Calls answered by the AI receptionist arrive with the customer details already captured, ready to confirm.
Technician assignment
Assign jobs to technicians and bays, move them as the day changes, and keep the unassigned column clear by the end of the morning.
Reminders that cut no-shows
Appointment reminders by text and email go out before each booking, so customers turn up on time and empty slots become rare.
Why Bay-Level Scheduling Matters
A simple calendar tells you how many appointments you have. It does not tell you whether you can actually do them. A shop's real capacity is set by its lifts and its technicians, and a two-hour brake job and a fifteen-minute oil change use that capacity very differently.
Scheduling by bay shows the constraint that matters. You can see that Bay 2 is tied up with a timing belt until lunch, that Bay 1 has a free hour mid-morning, and that a diagnostic is still waiting for a tech. That is the information you need to say yes to a walk-in with confidence, or to give a customer an honest pick-up time.
Staff Scheduling Alongside the Work
On the Professional plan and above, staff scheduling sits in the same system. Build rotas, record time off and see who is in each day, while each technician sees their own schedule in the staff portal. When the people schedule and the job schedule live together, gaps are obvious before they become problems.
Running More Than One Location
Each location has its own bays and opening hours, and you choose the location when you look at the schedule. Staff can be assigned to one location or several, and owners can see every site from one account.
Frequently Asked Questions
How many bays can I set up?
Add as many bays as your shop has from your settings, and give each location its own set of bays.
Can customers book online?
Customers can call your business line and the AI receptionist takes their details around the clock. Ask us about online booking for your website when you start your trial.
Can techs see their own schedule?
Yes. On the Professional plan and above, each technician has a staff portal showing their own schedule for the day.
Does it send appointment reminders?
Yes. Appointment reminders go out by text and email before each booking to reduce no-shows. Text reminders are included on the Professional and Enterprise plans.
Run Your Whole Shop From One System
Try every feature free for 28 days. No credit card, no contract, and free data migration from your current software.