Talk to the My Garage CRM Team
Questions about plans, moving your data or how the system fits your shop? Here is how to reach us and when to expect a reply.
No credit card needed. Full access to every feature during the trial.
Write to us
For sales questions, migration, account help or anything else, email info@mygaragecrm.co.uk. Include your shop name and the best time to reach you.
Send a message
Prefer a form? Use our contact form and the team will get back to you by email.
Already using My Garage CRM?
Sign in to your account. You can also reach support from the Contact Us page inside the app, which links your message to your account.
When to Expect a Reply
Our support team works seven days a week, 7am to 11pm UK time.
| Time zone | Support hours, every day |
|---|---|
| Eastern (ET) | 2:00 AM to 6:00 PM |
| Central (CT) | 1:00 AM to 5:00 PM |
| Mountain (MT) | 12:00 AM to 4:00 PM |
| Pacific (PT) | 11:00 PM to 3:00 PM |
| UK time | 7:00 AM to 11:00 PM |
Times shown for standard time. During the few weeks each year when US and UK daylight saving dates differ, hours shift by one hour.
What to Include in Your Message
Sales questions
Tell us how many bays and technicians you have, whether you stock parts or tires, and which software you use now. We will point you to the right plan.
Data migration
Tell us which system you are moving from and what you can export: customers, vehicles, service history, parts. We will explain how we import it, free of charge.
Custom features
Describe the field, page or report your shop needs and how you use it today. We build custom fields and pages to order at no charge.
Try It Before You Talk to Anyone
Many shop owners would rather see the software first. Start a 28-day free trial with every feature switched on and no credit card, set up your bays, add a few customers and run a job from booking to invoice. If you have questions along the way, we are a message away.
Before You Get in Touch
Do I need to talk to sales before I start a trial?
No. You can start a 28-day free trial straight away with every feature switched on and no credit card. Contact us whenever you have a question.
Can I book a walkthrough of the software?
Yes. Email us with your shop name, time zone and a few times that suit you, and we will arrange a walkthrough of the features most relevant to your shop.
How do I start a data migration?
Email us with the name of your current software and the exports you can produce. We will tell you exactly what we need and import it for you at no charge.
I forgot my password. What should I do?
Use the reset option on the sign-in page. If you still cannot get in, email us from the address on your account.
Can you build a feature my shop needs?
Often, yes. We build custom fields and pages to order at no charge. Tell us what you need and how you would use it.
Run Your Whole Shop From One System
Try every feature free for 28 days. No credit card, no contract, and free data migration from your current software.