Software Built With Independent Shops, for Independent Shops
My Garage CRM brings the whole job into one system, so independent shops can spend less time on paperwork and phones and more time on the work.
No credit card needed. Full access to every feature during the trial.
Why My Garage CRM Exists
My Garage CRM started with a simple observation: independent repair shops do skilled, complicated work every day, and then run the business side on paper calendars, spreadsheets and a phone nobody has time to answer. The big dealer groups have expensive systems. Independents were left stitching together tools that never talked to each other.
So we built one system that covers the whole job, from the first phone call to the paid invoice and the reminder that brings the customer back. Since 2020 the software has been developed alongside working garages and repair shops, with every module shaped by what owners, service writers and technicians actually need on a busy day.
What We Believe
One record, used everywhere
A customer and their vehicle should be entered once. The booking, the repair order, the estimate, the invoice and the reminder should all build on that same record. Every time a shop retypes information, it loses time and makes mistakes.
The phone is part of the shop
Missed calls are lost jobs. That is why My Garage CRM includes an AI receptionist that answers in your shop's name and logs every call inside the same system that runs your shop, rather than leaving phones as a separate problem.
Technology should help the techs too
Shop software is usually built for the front desk. Our AI diagnostic assistant is built for the people working on the vehicles, giving them a second opinion on tricky faults right from the repair order.
Switching should not be painful
Shops stay on software they have outgrown because moving feels impossible. We import your data for free, build custom fields to order at no charge, and give you 28 days with every feature switched on before you pay anything.
What You Can Expect From Us
Free migration
Send us your exports and we bring across your customers, vehicles and history, so your reminders can start on day one.
Built to fit
Need a field, a report or a page specific to your shop? We build custom fields and pages to order, free of charge.
Long support hours
Support seven days a week, 7am to 11pm UK time, which covers 2am to 6pm Eastern. Enterprise customers get priority support and training.
How We Look After Your Shop's Data
Your customer list and job history are the most valuable records your shop has. Here is how the platform protects them.
Secure cloud hosting
My Garage CRM runs on Google Cloud, with data encrypted and accessible from any device you sign in on. There is no server in the back office to maintain or lose.
Access by role
Every member of staff has their own sign-in with role-based access, and can be limited to specific locations, so people only see what their job needs.
A record of every sign-in
Sign-ins are logged with the time and device, so owners can see who accessed the system and when. Enterprise plans can also take on-demand backups.
From the UK to US Shops
My Garage CRM is built and run by an independent software company based in Cheshire, in the United Kingdom, where it is used by independent garages under the name My Garage CRM at mygaragecrm.co.uk. The challenges independent shops face are the same on both sides of the Atlantic: too many tools, too many missed calls, and too little time to chase invoices and reminders.
This site is for shops in the United States and beyond. Prices are in US dollars, business phone numbers are available as local US numbers, and the AI receptionist and AI diagnostic assistant work the same way wherever your shop is. When you sign up or sign in, you will use the same secure account system as our UK customers.
The Product, in Short
- Scheduling by bay and technician, with bookings that become repair orders
- Estimates with photos, invoices in one click and card payments through Stripe
- Parts inventory, purchase orders and retail sales
- Customer and vehicle CRM with automated text and email reminders
- Staff accounts, rotas and a staff portal
- Reporting, a financial dashboard and multi-location support
- An AI receptionist and an AI diagnostic assistant
See every feature or compare plans.
Run Your Whole Shop From One System
Try every feature free for 28 days. No credit card, no contract, and free data migration from your current software.