Every Feature Your Shop Needs, in One Connected System
From the first phone call to the paid invoice and the reminder that brings the customer back. Here is everything My Garage CRM does, and which plan each feature starts on.
No credit card needed. Full access to every feature during the trial.
Every Module, Connected From Day One
Each part of My Garage CRM shares the same customer, vehicle and job records. Below is everything in the system, grouped by the part of the shop it serves. The plan each feature starts on is shown so you know exactly what you get.
Bookings, Phones and Customer Records
Scheduling by bay
A day view laid out by bay from opening to close, with an unassigned column for work not yet allocated. See capacity at a glance and fit in walk-ins. More on scheduling
Customer and vehicle CRM
Every job, invoice, part and reminder stored against the customer and the vehicle. Multiple vehicles per customer, notes, and search by name, phone or plate. More on CRM
AI receptionist and business line
A local US business number with call forwarding and an AI receptionist that answers, takes booking details and logs every call with a transcript. More on the AI receptionist
Call history and outbound calls
Inbound, outbound and missed calls with minutes used, transcripts, recordings and live call status. Call customers back from inside the system.
Text and email reminders
Automated reminders for oil changes, service intervals, inspections and appointments, with templates that fill in the customer, vehicle and date for you.
SMS marketing campaigns
A bank of ready-made campaign templates, sent now, scheduled or recurring. Audiences are filtered to customers who opted in to marketing, with a credit check before each send.
Repair Orders, Diagnostics and Technicians
Digital repair orders
Customer, vehicle, work requested, labor, parts, notes and photos on one live job card that the whole team can see and update.
AI diagnostic assistant
Techs describe symptoms and codes and get likely causes, checks and repair steps. Chats are saved, and transcripts can be exported and shared.
Staff scheduling and portal
Staff accounts with role-based access, rotas, time off and hours, and a staff portal where each tech sees their own schedule.
Tire bay and vehicle storage
Tire stock, tire sales and fitting with paid, part-paid and unpaid tracking, plus records of customer vehicles and tires in storage. More for tire shops
Towing and recovery tracking
Log towing and roadside recovery jobs alongside your repair work, so the job that starts at the roadside carries through to the repair and the invoice.
Vehicle sales
Manage vehicles for sale, enquiries and leads in a dedicated sales module, ideal for shops that also sell used vehicles.
Estimates, Invoices, Parts and Reports
Estimates
Professional estimates with parts, labor and photos. Approved estimates convert to invoices in one click. More on estimates
Invoicing and card payments
Invoices by email or text. Connect your own Stripe account and invoice emails carry a secure card payment button.
Invoice designer
Put your logo, business details and payment information on estimates and invoices so every document looks like it came from your shop.
Parts and inventory
Parts catalog, stock levels, suppliers and low-stock alerts. Parts on a job come out of stock and onto the invoice. More on inventory
Purchase orders and retail sales
Purchase orders grouped by supplier with delivery tracking, and retail product sales with pricing and profit tracking.
Basic and advanced reports
Sales, revenue and key numbers on Starter. Advanced reporting on Professional adds profitability, labor, parts margins and tech productivity.
Locations, Security and Control
Multiple locations
Each location keeps its own address, opening hours, bays, tax number and staff, and is selectable across scheduling, repair orders, invoices and parts.
Team access by role
Owners, managers, service writers and technicians each get their own sign-in, and can be limited to specific locations.
Customize your menu
Switch off the sections you do not use so the system only shows what matters to your shop.
Financial dashboard
Revenue by location, twelve-month trends and a single view of staff, customers, jobs booked, estimates pending and total revenue.
API access
Connect My Garage CRM to your own tools and website through the API.
On-demand backup
Take a backup of your data whenever you want, on top of the secure cloud storage every account gets.
Features by Plan
Every plan includes a 28-day free trial with all features switched on, so you can try the full system before choosing.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Scheduling, repair orders, estimates, invoicing | Yes | Yes | Yes |
| Customer and vehicle CRM | Yes | Yes | Yes |
| AI diagnostic assistant | Yes | Yes | Yes |
| Basic reporting | Yes | Yes | Yes |
| Parts, inventory and purchase orders | No | Yes | Yes |
| Staff scheduling and rotas | No | Yes | Yes |
| Tire bay and vehicle storage | No | Yes | Yes |
| Outbound calls and call history | No | Yes | Yes |
| Advanced reporting | No | Yes | Yes |
| Text reminders included | No | 150 | 300 |
| SMS marketing campaigns | No | No | Yes |
| Vehicle sales, towing and recovery | No | No | Yes |
| Financial dashboard, API, on-demand backup | No | No | Yes |
| Priority support and training | No | No | Yes |
| Users and customers | 3 staff, 1 admin, 250 customers | 10 staff, 3 admins, 500 customers | Unlimited |
Frequently Asked Questions
Can I try every feature before I pay?
Yes. The 28-day free trial switches on every feature, including Enterprise modules, so you can see exactly what suits your shop before picking a plan.
Can I add features later?
Yes. Upgrade at any time from inside your account and the extra modules switch on straight away. Your data stays exactly where it is.
Do you build custom features?
We build custom fields and pages to order at no charge, so the system fits the way your shop already works.
Does it work on phones and tablets?
Yes. Everything runs in a web browser, so it works on desktops, laptops, tablets and phones with nothing to install.
Run Your Whole Shop From One System
Try every feature free for 28 days. No credit card, no contract, and free data migration from your current software.